Last updated 20 October 2026

Olivia Davies Women's Health and Wellbeing ("the practice") is a health service provider bound by the Privacy Act 1988 (Cth), the Australian Privacy Principles and the Health Records and Information Privacy Act 2002 (NSW).

What is collected

Your name and contact details, the details you give when booking, health information you share during consultations, and payment records. With your consent, information may be received from other practitioners involved in your care.

How it is collected

Directly from you, through the booking calendar, email and consultations. Booking questions are kept brief and non-clinical; your health history is taken in session. Health information is never collected through advertising forms or social media.

How it is used

To provide and coordinate your care, manage bookings, payments and reminders, and meet professional and legal obligations. Your health information is never used for marketing.

Disclosure

Information is shared only with your consent, or where the law requires or permits it. Booking, payment and email providers store some information on the practice's behalf, and some of these providers may store data outside Australia. The practice takes reasonable steps to ensure they protect it in line with the Australian Privacy Principles.

Security and retention

Clinical records are kept securely and retained for the periods required by NSW law (generally at least seven years after your last consultation, or until a child turns 25).

Access, correction and complaints

Email hello@oliviadavies.com.au to see or correct your information; you will receive a response within 30 days. If you are not satisfied with how a concern is handled, you can contact the Office of the Australian Information Commissioner (oaic.gov.au) or the NSW Information and Privacy Commission (ipc.nsw.gov.au).